TwineCompiler 5 Download

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Gerhard Stoltz
Posts: 2
Joined: Sat Jan 26, 2019 10:02 am

TwineCompiler 5 Download

Post by Gerhard Stoltz » Sat Jan 26, 2019 10:06 am

I have bought TwineCompiler 5 on 22nd December and still awaiting my download under My Center.

After several support calls, this has not been resolved. Does anyone know what is happening? :?: :?: :?:

Regards
Gerhard Stoltz

jomitech
Site Admin
Posts: 1946
Joined: Wed Oct 08, 2008 12:23 am

Re: TwineCompiler 5 Download

Post by jomitech » Sat Jan 26, 2019 11:37 am

The download/receipt email was sent out on Dec 22nd. Please check your spam folder.
Jon

Gerhard Stoltz
Posts: 2
Joined: Sat Jan 26, 2019 10:02 am

Re: TwineCompiler 5 Download

Post by Gerhard Stoltz » Thu Jan 31, 2019 2:08 pm

So I found out what happened!

After I had careful look at the user name, it struck me.
My company name had a slight change in it and a new account was created.
I was not aware of this (because of cookies) I used the URL link to My Center and ended up on the old account, none the wiser.

Thanks, I have my new version now!

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